Platform
Agent Studio. Build and manage fan agents — no code required.
The studio where your ticketing and marketing teams assemble in-thread fan agents from composable blocks — wired to your ticketing systems, grounded in your knowledge, branded as you. No engineers in the loop.
Connection to external platform established
intent
Understand the ask
“2 together, lower level”
Ticketing System integration
Hold Seats
Section 112 · H14–H15
Inventory
Price live
$68 ea · real-time
Stripe integration
Take payment
$136 · Apple Pay
Issued
Confirm & deliver
Barcodes in-thread
Optional
Upsell
North Gate parking · $18
Inside the studio
One place to build, ground, connect,
rehearse, and brand every fan agent.
Five stations, one studio — from the first journey block to a fully branded agent selling seats inside the thread.
No integration project to start, no code to maintain.
No integration project to start, no code to maintain.
The build surface
Journeys
Build fan journeys from composable blocks that hold to your goals, prices, and guardrails.
Lay out the journey, or let Studio draft it
Set a journey step by step — ask, hold, price, pay, confirm, upsell — or point Studio at your box-office SOPs and have it draft the flow for you.
Wire in real seats and prices
Reference live inventory and pricing from Ticketmaster, AXS, and AudienceView, so every reply reflects what’s actually on sale right now.
See every decision as you build
Follow each hold, price lookup, guardrail, and payment with a real-time trace of exactly what the agent did — and why.
The knowledge base
Knowledge
Ground your agent in everything a great box-office rep already knows.
One source of truth
Load seat maps, entry and access policies, resale rules, and event FAQs — the ground truth your agent answers from.
Catch the questions you can’t answer yet
Studio flags the themes fans keep asking about that your knowledge base is missing, so you can close them before the next onsale.
Learn from your best reps
Turn how your team handles the odd cases — obstructed views, name changes, transfers — into knowledge the agent reuses automatically.
Integrate effortlessly with the
tools you already use
Connect our conversational AI software to your CRM, support desk, calendar, payment system, or telephony provider.
Most tools work out of the box with minimal setup
Most tools work out of the box with minimal setup
Ticketmaster
Integrating Ticketmaster with conversational AI Agents boost sa...
The rehearsal room
Simulations
Rehearse against real fan behaviour before you open the doors.
Score against outcomes that matter
Simulate thousands of fan conversations and grade the agent on what counts — seats sold, holds cleared, upsells taken.
No broken checkout ever ships
Build a test suite that catches breaks before every onsale, so a new journey never goes live with a broken payment step.
Rehearse the hard nights
Pressure-test an onsale rush, a sold-out drop, and an RCS-to-SMS fallback, and see how the agent holds up under load.
The front of house
Branding & controls
Make every agent unmistakably your club, venue, or artist.
Verified, and unmistakably yours
Give the agent a name, a verified sender, your logo and colours, and a welcome fans recognise — with room for a headline sponsor.
Never a step behind the event
Push the latest kickoff change, price drop, or postponement in real time, so the agent always speaks to tonight’s reality.
Help fans decide in-thread
Bring seat views, venue maps, and matchday visuals into the conversation with rich cards and carousels.
Reach, Engage, Capture.
Collect payments with text messages through a seamless customer checkout experience. Create a new upsell opportunity with Upgrades, Ticket sales or anything else.
AI FEATURES
Attract new fans, create new revenue streams, and discover more ways to communicate with your audience.
Skip app downloads and let fans purchase tickets, merchandise or products in under 7 seconds. Grow an even wider audience, helping you to discover the next generation of fans who decide last-minute.
Design your ideal fan journey
Configure offers, pricing rules, inventory sources, and handoffs, then connect the agent to your ticketing stack. All from one place.
Agents for the live economy
Describe the outcome. Showrunner runs the show.
Pogoseat reimagines fan commerce for the agent era. Name the result — a sold-out midweek fixture, a cleared resale queue, a lifted per-cap — and Showrunner builds, runs, and continuously improves the in-thread agent that delivers it. No clicks, no code, no fans handed off to a browser.
solutions
Related Products
intelligence
Signal
The fan memory and signals that power every long-horizon campaign. Context that compounds into a moat only you own.
intelligence
Insights
See what every campaign delivered in plain language — seats sold, members renewed, revenue moved — and what to run next.
